Actively Hiring
Associate Product Manager - Strategy / D2C Business Role – Mumbai (B.Tech Only)
Location
Mumbai, Maharashtra
Work Mode
On-site
Experience
2-5 Yrs
Job Type
Permanent
Openings
1 position
Job Description
Hiring for: An emerging general insurance business in India. AI-led, fast and transparent.
Role: Strategy / Business Operations – D2C
Experience: 2–5 Years
Location: Mumbai
Work Mode: On-site
About the Role
We are looking for a hands-on Strategy / Business Operations professional to work directly with the D2C Lead and help solve high-priority business problems across growth, operations, AI and customer lifecycle.
This is not a pure strategy/deck role. You will pick an important problem, build the plan, work with cross-functional teams, execute it and own the outcome.
Key Responsibilities
- Own D2C business operations, including key metrics, weekly reviews and unit economics.
- Drive AI-led initiatives, including AI voice agents for sales and policy servicing.
- Build and improve customer lifecycle & retention journeys across renewal, WhatsApp, SMS and email.
- Work on growth initiatives, including performance marketing, partnerships and data-led customer acquisition.
- Identify business problems, develop solutions and drive end-to-end execution.
- Work closely with Product, Design, Technology, Operations, Sales and external vendors.
- Track business outcomes and continuously improve processes based on data.
- Present plans, insights and progress to senior leadership.
Requirements
- 2–3 years of experience in Strategy, Business Strategy, Founder’s Office, Business Operations or Consulting.
- Experience in a startup / fast-paced business environment preferred.
- Strong problem-solving and analytical skills.
- Experience owning projects/business problems end-to-end.
- Strong communication, stakeholder management and execution skills.
- Comfortable working with data, business metrics and Excel/PowerPoint.
- Ability to work across functions rather than being limited to one function.
Good to Have
- Founder’s Office / Chief of Staff experience.
- D2C / Consumer / Growth experience.
- Insurance / FinTech / BFSI exposure.
- Experience with AI/GenAI or automation.
- Exposure to performance marketing, customer retention or lifecycle management.
- Consulting experience from a top-tier strategy/consulting firm.
Screening Questions
Please note that you will be asked to answer these questions during the application process:
- 1.Total years of experience
- 2.Current CTC (Lakhs per annum)
- 3.Expected CTC (Lakhs per annum)
- 4.Are you currently serving notice period?
- 5.Notice period
- 6.Do you have 2–3 years of experience in Strategy, Business Strategy, Founder’s Office, Business Operations or Consulting?
- 7.Do you have experience owning a business problem/project end-to-end and driving execution?
- 8.Do you have experience in D2C, Growth, Business Operations or Customer Lifecycle/Retention?
- 9.Do you have experience working with business metrics, unit economics and data-driven decision making?
- 10.Do you have a B.Tech degree?
- 11.Current location
Skills & Technologies
Required Skills
AIBusiness AnalyticsBusiness OperationsBusiness StrategyCross-functional Stakeholder ManagementCustomer JourneyCustomer RetentionDirect-to-Consumer (D2C)Execution PlansGen AIGrowth StrategyPerformance MarketingProblem SolvingProgram ManagementProject ManagementUnit Economics
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