Actively Hiring

Product Manager – Customer Data & Identity - Mumbai - InsurTech (BTech)

Location

Mumbai, Maharashtra

Work Mode

On-site

Experience

3-5 Yrs

Job Type

Permanent

Openings

1 position

Job Description

Hiring for: An emerging general insurance business in India. AI-led, fast and transparent.

Role: Product Manager – Customer Data & Identity

Experience: 3+ Years

Location: Mumbai

Work Mode: On-site

Education: B.Tech only

About the Role

We are looking for a Product Manager to own the Customer Data & Identity platform.

The role focuses on two key areas:

  • Customer 360: Bringing customer information from different systems together to create one accurate and reliable customer profile.
  • Identity & KYC: Managing identity verification, KYC checks, decision-making and regulatory records.

Key Responsibilities

  • Own customer data quality, accuracy and completeness.
  • Improve customer onboarding and reduce manual intervention.
  • Build and improve identity verification and KYC journeys.
  • Ensure verification and customer records meet compliance requirements.
  • Build scalable platform capabilities that can be used by other teams.
  • Work closely with Engineering, Risk, Compliance, Legal and Operations teams.
  • Identify product problems and drive solutions based on customer and business needs.
  • Work across data, product journeys and operational processes as the product evolves.

Requirements

  • 3+ years of experience owning a product end-to-end.
  • B.Tech degree is mandatory.
  • Experience in data platforms, identity, onboarding, risk, compliance or related products.
  • Comfortable working with engineers on APIs, data models and technical trade-offs.
  • Experience working with multiple cross-functional stakeholders.
  • Strong communication, documentation and decision-making skills.
  • Ability to work in a fast-moving and evolving startup environment.

Good to Have

  • BFSI, fintech, lending, payments or insurance experience.
  • Exposure to MDM, CDP or entity resolution.
  • Familiarity with DPDP Act or similar privacy regulations.


Screening Questions

Please note that you will be asked to answer these questions during the application process:

  • 1.Total years of experience
  • 2.Current CTC (Lakhs per annum)
  • 3.Current location
  • 4.Expected CTC (Lakhs per annum)
  • 5.Are you currently serving notice period?
  • 6.Notice period
  • 7.Do you have experience with data platforms, customer data, identity, KYC or onboarding products?
  • 8.Are you comfortable working with data models, APIs and Engineering teams?
  • 9.Do you have experience working with Risk, Compliance, Legal or Operations teams?
  • 10.Do you have experience in BFSI, fintech, lending, payments or insurance?
  • 11.Do you have a B.Tech degree?

Skills & Technologies

Required Skills
APIBFSICDPCross-functional Stakeholder ManagementCustomer 360Customer Data PlatformCustomer OnboardingData ModellingData PlatformsDPDPFinTechIdentity & Access ManagementIdentity VerificationKYCLendingMDMPaymentsPrivacy Regulations ComplianceProduct AnalyticsProduct OwnershipRegulatory CapitalRisk Management and Compliance
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